Our Qualities

When we consider the many questions Concierges are asked, the problems they are presented with, and the knowledge they should have in many different areas, the list of QUALITIES a Concierge should have seems quite long.

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Our Guests

Clefs d'Or Concierges are in constant contact with GUESTS and will provide the best possible impartial advice on restaurants, outings, shows, sporting events, tours, shops, etc. They work in close cooperation with the best restaurants, shops and all other services and keep up to the minute on all the latest developments.

If a Concierge cannot fulfill a guest's request himself, he turns to his unlimited network of contacts, friends and colleagues - in his own city and throughout the world - until he finds a way to make sure his client's expectations are met.

Last but not least, a Concierge is a professional who must know and understand cultural differences to a tee. Globalisation may encourage mixing and exchanges, but it does not erase the roots that shape each individual and each guest's ways of looking at and dealing with the world.

They are the local guru and patient friend for the international traveller, and often provide the link between a community and the valuable visitors that come here.

We are immensely proud of our beautiful country, and it is our pleasure to offer all of our experience and expertise to ensure you make the most of your limited time here.