In Service
Through Friendship

In Service Through Friendship

What is Les Clefs d’Or?

The Hotel Concierge of Les Clefs d’Or invented the modern profession the world now calls ‘Concierge’. In the same way that true ‘Champagne’ must come from Champagne, a true Concierge must come from a hotel lobby.

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Our Qualities

When we consider the many questions Concierges are asked, the problems they are presented with, and the knowledge they should have in many different areas, the list of QUALITIES a Concierge should have seems quite long.

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